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Health and Safety Protocols

Health and Safety Protocols for Covid-19 prevention

We have implemented hygiene and safety measures following the requirements of the authorities responsible for public health.
Arrival and check-in:
Upon arrival, body temperature of guests may be checked, and the result can be used to allow or deny entry to our premises.
The guest must declare in writing that he/she nor his/her family members or cohabitants, neither at the moment of arrival nor during the past 14 days have noticed flu-like or other symptoms that could indicate a COVID-19 infection.
Common areas:
Hygiene and behaviour reminders are posted throughout the premises.
Hand sanitizer dispensers are placed in all common areas.
The wearing of masks is mandatory in all common areas.
Free access to the pool area for all guests, provided they respect physical distancing. Gathering of people is forbidden.
Each living unit has its own designated sun umbrella complete with chair, deck chair and sun lounger, for the sole use of the guests of this living unit.
The common areas are regularly cleaned and sanitized in accordance with the requirements of the health authorities
Rooms and apartments:
All apartments and rooms will be carefully cleaned and disinfected between guests. Keys and remote controls for the TV sets will be sanitized and handed over to the new guests in closed envelopes.
We inform you that, in accordance with the current rules regarding people gatherings, some sports and leisure facilities, such as football, are not permitted and others, such as the use of the children´s playground are only possible to a limited extent.
Check-in online and payments by credit card online are possible.

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